CYA is a product of Premium Quality Consulting LLC, Founded by a team of coffee and technology experts who have worked in coffee for over twenty years, PQC is a multi-disciplinary company offering consulting, data reports and coffee technology like CYA. We work with companies of all sizes to improve brand appeal, marketing, sales and distribution strategies, as well as consumer and customer experience, operational efficiency and bottom line results. Learn more at www.pqc.coffee.
Jan Anderson, President
For over 25 years, Jan has successfully navigated periods of big change and growth in the coffee industry. Prior to joining Premium Quality Consulting, Jan founded and led three start-up companies, including a coffee distribution and service business in New York City and the consumer goods company FrancisFrancis!
"We designed CYA with 20+ years of experience selling, loaning, servicing, moving, tracking and, if we're honest, losing, machines. This is the app we wish we had back when we started."
Dan McCloskey, Chief Creative Officer
Creative solutions and customer service are at the center of Dan's two decades in coffee. Selling coffee, training and creating programming since the mid 1990s, Dan has been involved in just about every scenario, from local sales in small restaurants to international deals with thousands of locations.
"We know there is a real need to track assets in the industry. We know first-hand because we were there, filling out lists, trying to double-check serial numbers in a busy kitchen, wondering if this grinder was the one that we picked up from that location or the other location. We also know that in order for software to be adopted by this industry, it has to work on the industry's terms. So, we made CYA for coffee people to stop using excel sheets and leverage modern technology."
Sean Birmingham, Chief Technology Officer
As CTO, Sean turns ideas of how to improve the industry into real tools that work. Prior to joining Premium Quality Consulting, Sean was a successful software developer who led and built enterprise-level, multi-user software initiatives for the Federal Reserve System.
"We designed CYA with the idea of making it 'thumb driven.' That is, it should be simple enough to control with one hand. It should be intuitive and must be used without frustrating 'implementation.'"